Southern Security staff members work hard to always be available to you. When dialing any number and greeted by a voice prompt, you can always push “0” to reach a person. And if you do not, let us know!
Below are general service areas listed to assist you in determining the most appropriate department to contact with specific questions. If you do not see a listing that matches your need, simply dial any location and push “0” for assistance.
For your security
When emailing the Credit Union, please do not include your account number in any correspondence due to the insecure nature of email. If additional information is needed by us we will contact you in another manner.
- PO Box 310
- Collierville, TN 38027
- Local: 901-452-7900
- Toll Free: 800-633-4128
- Accounts Payable
- 901-452-7900, x1033
- Employee Presentations, Benefit Fairs, Trade Shows
- 901-452-7900, x1046
- Gift Cards & Prepaid VISA
- 901-452-7900, x1026
- Debit MasterCard
- 901-452-7900, x1047
- 901-452-7900, x1035
- Check orders (business or personal)
- Repossessed vehicles, Delinquent Accounts
- CU Online, Bill Pay, Mobile app issues
- Loan Questions – Loan Types, Mortgages, Line of Credit Increases
- 901-452-7900, x1085
- Mortgage Questions
- 901-452-7900, x1031
- Advertising, charities, donations
- Corporate Deposits to Accounts, ACH Issues, Changes of Payroll Services Providers
Please visit Locations for additional contact information.